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Welcome to the website of CINDU ANDINA S.A.S (CINDU ANDINA). By entering this page, you acknowledge that you have read these Terms and Conditions and accept and agree to comply with them. You must not use this site if you object to these Terms and Conditions.

1.- Applicable legislation.
This website will be governed by Statutory Law 1581 of 2012, which establishes general provisions for the protection of personal data. Consequently, all the information contained therein corresponds to products and services provided within the Republic of Colombia.

2.- Intellectual Property.
CINDU ANDINA owns the copyright of this site and has the exclusive right to use the CINDU brand and to market all the products produced and marketed under said brand. Consequently, you may not use or make copies of the brand or advertising material and content of the page, without the express authorization of CINDU ANDINA given in writing. The improper use of any of the Brands that identify products marketed by CINDU ANDINA is strictly prohibited.

3.- Limitations of liability.
You understand, acknowledge, and accept the risks of use of the page, including the use of software and services offered through this site, are at your own risk. You acknowledge that CINDU ANDINA does not guarantee in any way that this site is free of viruses, "bugs", or codes of a contaminating and destructive nature. THE COMPANY will not be responsible for damages that may be caused to the user by the use of this site.

4.- Personal data collected:
By using this page you accept that CINDU ANDINA collects the following information:

  1. Identification Data
  2. Contact Information
  3. Browsing and device data, such as IP address, geographic location, browser type, system type, content and pages visited.

We may collect these categories of personal data directly or indirectly; Therefore, our Privacy Notice will always be made available to you for consultation, at any time that you require or request it. CINDU ANDINA does not process or request sensitive personal data.

If you provide identification and contact data of third parties for customer service or commercial information purposes, you must inform them about the existence of the processing of their personal data and the content of this Privacy Notice.

When you provide personal data of third parties, you state with your delivery that you have the consent of their owners to provide their information to CINDU ANDINA.

CINDU ANDINA does not request personal data from minors through forms or questionnaires. If despite the above, you provide personal data of minors, or they provide it directly to CINDU ANDINA, we will understand that their parents or guardians have consented to the delivery of said data.

5.- Use of personal data
By entering the page you accept that CINDU ANDINA uses your personal data for the following PRIMARY PURPOSES:

a. To offer you the products and services that we make available to you through our social networks and website.
b. Contact you to provide you with information about the services and products that we make available to you, when you request it on our website, by phone, email, or through instant text messaging.
c. Follow up on complaints, suggestions, complaints, doubts and/or clarifications.
d. Manage your corresponding registration in our communication channels such as newsletters or bulletins and, communicate to you, the publication of new content in said channels.
and. Control and administration over the registration and management of our relationship with clients.
f. Data analysis through the use of analytics, artificial intelligence and/or big data technologies, in order to evaluate the use of our online services, improve their presentations and/or correct errors.
g. To comply with judicial or administrative obligations and requirements, including the delivery of information on fraud or identity theft.
h. Archive of information on the use of our services for compliance with applicable legal provisions, including the defense of the interests of CINDU ANDINA before judicial or administrative instances.

Additionally, if you have not expressed your opposition, CINDU ANDINA may process your personal data for the following SECONDARY PURPOSES:

a. Sending commercial, advertising, promotional and informative communications, as well as personalized offers based on your interests and consumption history, related to the services and products that CINDU ANDINA markets, or brands of our business partners. Such communications include sending emails, SMS, telephone calls, and other forms of electronic or postal communication.
b. Surveys of satisfaction, consumption habits and/or studies to improve our services.
c. Sending invitations for events, fairs, exhibitions, presentations, contests, training, promotions or other types of activities organized or sponsored by CINDU ANDINA.
d. Generation of user profiles, through the use of analytical technology or big data.

CINDU ANDINA may share your information (carry out transfers of personal data), in the following cases and for the indicated purposes:

1. Towards our affiliated or subsidiary companies of CINDU ANDINA, for the purpose of centralized safeguarding of information or information filing on the use of our services.
2. Judicial or administrative authorities for the fulfillment of legal information obligations or information requirements duly founded and motivated in the applicable regulations.

6.- Modification of the Terms and Conditions.
CINDU ANDINA may modify the Terms and Conditions mentioned above. Any re-entry to the Site will mean that you have read and accepted them with their modifications.
Calle 10 a # 41 b -14. Bogota, Colombia

In Cindu Venezuela, we effectively adapt the delivery of products to the needs of our clients.

Our advantage

Our operating model allows us to capitalize on our extensive knowledge of each market served.

Value proposition

We guarantee our clients with state-of-the-art products and a vast experience in the industry.

Products as services